Everything people ask us, answered straight
The free preview, what a site costs, how paying works, what a care plan does, ads and social media, and what happens if you ever leave. If your question is not here, message us and a person replies.
The free preview
What is the catch with the free preview?
There is not one. We build first because seeing the site is easier than imagining it. We take no card and no deposit, and if you do not want the site nobody chases you. The only cost to you is two minutes on the form and a look at the link.
Is the preview a real website or just a picture?
A real, working website you can click through on your phone, not a flat mockup and not a template with your logo dropped on. It is built around your actual business before you pay anything.
Do I need to write content or send loads of stuff?
Just the short form is enough to start. We research your business and write the first draft for you. Once you have seen it, send photos or changes if you want to, but the heavy lifting is ours.
Will you keep calling or emailing me?
No. We will not call unless you ask us to. We send your preview link, and it is entirely your move from there.
What if I already have a website?
Then the preview is the cheapest way to compare. We build the new one alongside the one you have, you look at both on your phone, and you only move if the new one is clearly better.
Prices and paying
How much does a website cost?
£650 for a Business build of around 8 pages with online booking, Google Business and professional email. £1,200 for Premium, when the site has to take a deposit, show a live price or stock list, or hold a customer login. Shops, customer logins and web apps are quoted. For a simple start, a Starter build is £395 for 1 to 4 pages. Full details are on the pricing page.
Is there a smaller way to start?
Yes. A Starter build is £395 for 1 to 4 pages, and it is the simplest way in. When you want the booking system, the extra pages or the customer login, we quote only the extra and build it onto the site you already have.
Can I spread the cost?
Yes. Any build, £395, £650 or £1,200, can be split into three payments. Same price, no interest and no fees, all within 12 months, with the dates agreed in writing before we start. The first payment is due once you have seen the finished preview and want it live.
Do I have to pay anything to get the preview?
No. The preview is free and there is nothing to commit to. You only pay a build fee if you decide to go live. If it is not for you, you owe nothing and we will not chase you.
Then why is it more than a website builder?
A builder gives you a blank page and a monthly bill. We give you a finished site: written, designed, set up on Google, with a working booking or contact form, and we do it before you pay anything. If you enjoy building websites, a builder is fine. Most owners do not.
Building your site
How long until my site is live?
The free preview is usually ready within 48 hours of us having your details. Once you say yes, the final changes, your photos and the domain setup mean the site is usually live within a week. The slow part is nearly always getting the photos and the domain login from you, so have those ready.
Do you build shops, booking systems or web apps?
Yes. Online booking is part of the Business build. A shop, a customer login or a system built around how you work is quoted, because the scope is different for every business. Tell us what it has to do on the form and we reply within 24 hours with what we would build and what it costs.
Will I show up in Google?
We build every site so search engines can read it: quick on a phone, your services and towns written in plain words, proper page titles, your business details marked up for search engines, a sitemap, and the site linked up with your Google Business Profile. What nobody can honestly do is promise a position. Google's own advice is that no one can guarantee a #1 ranking, so be wary of anyone who does.
How long before Google sends me calls?
Honestly, it depends on your trade and your town. Google usually finds a new site within a few days to a few weeks, and people searching your business name find you soon after. Showing up when someone searches for your trade in your town builds over a few months, quicker in a small town and slower in a city full of competitors. Your Google listing, the one with the map, often matters as much as the site, so we link the two and make sure they say the same thing from day one.
Who am I actually dealing with?
Salvo and Harry, the two people who built this site. You get our mobile numbers, not a ticket system: call 07850 646585, Mon to Sun, 08:00 to 20:00. One of us owns your thread from the first message.
Care plans
What does a care plan actually do?
It keeps the site winning you customers after launch. On Looked After (£45 a month) your site is checked every half hour day and night, any change you want is done whenever you ask with no per-change fee, you get new pages when you need them, a short update every month by WhatsApp or email and priority support straight to Salvo or Harry.
On Found (£85 a month), the plan we recommend, we also do your local SEO every month, build new pages every month for the searches that bring people in (your services, the towns you cover, your recent jobs), manage your Google Business profile and answer every review in your name, give you your own review link, send you a growth report at the end of every month on who looked, how they found you and what they did, and use it to keep improving the site.
On Found and Growing (£150 a month) we also add a few extra new pages every month on top of the Found pages, build something new into your site every quarter, give it a full refresh every year, keep your Google listing fresh with job photos, and email your past customers if you want us to. All three are on the care plan page.
Is a care plan just hosting?
No. Hosting and the security certificate are included and we watch your domain renewal, but that is the smallest part. The plan is the work that keeps the site earning: your changes made and new pages when you need them, and on Found and above local SEO every month, new pages for the searches that bring people in and your Google profile managed.
Do I have to take a care plan?
No. The build is yours whether you take a plan or not. Nothing monthly starts until the site is live and working, and you can add a plan later or stop one any time. Most people do take one, because a site that nobody looks after goes quiet within a year, but it is your call.
Which plan goes with which build?
A Business build at £650 goes with Found at £85. A Premium build at £1,200 goes with Found and Growing at £150. A Starter build at £395 goes with Looked After at £45 or Found at £85. You can start lower and move up whenever you want.
How fast are changes done?
Small changes usually go live the same week you send them, and often the same day. You send the change by WhatsApp or email and the person who built your site makes it, with no ticket queue in between. If it is urgent, like wrong opening hours or an old price, say so and it goes first. Bigger jobs, such as a new page, get a date agreed with you before we start.
Can I cancel any time?
Yes, any time, in one message. Every plan is month to month with no long contract and no minimum term. Your site, copy, images and brand are yours to take with you.
Ads and social
Do you run Google or Meta ads?
Yes. We set up the account and tracking, build campaigns around the jobs you want, send the ads to the right pages on your own site, check them every week and send you a plain monthly report of spend, enquiries and cost per enquiry.
Priced to your area and budget. Tell us what you want more of and we'll quote a monthly management fee. Ad spend is paid to Google or Meta directly, so you always see where it goes. No contract. More on the ads management page.
Do ads work without a good website?
Not well. Every click costs money, so the page it lands on matters. If your site is slow on a phone or makes it hard to call or enquire, we will tell you before you spend anything on ads.
Do you run social media?
Yes. Harry runs it, from £120 a month on top of a care plan: your pages kept active with your real work, written in your voice. More on the social media page.
Why does social media need a care plan as well?
Because social media sends people to your website, and the site needs to be ready for them. The care plan keeps the site up to date, quick and working, so the people your posts reach land somewhere that helps them get in touch.
Do you ask my customers for reviews?
No, and we never will. We do not contact your customers. On the Found plan we give you your own Google review link and a short version on your site that opens the review box, to send at the end of a job. You do the asking, in person or by message, and we make it a single tap for the customer. Then we answer every review in your name.
Owning your site, and leaving
Do I own the site? What if I leave?
Yes. The build is a one-off payment, and once it is paid in full you own the final website and its content. The care plan is monthly with no contract, cancelled with one message, and if you ever leave we hand everything over in a format you can take anywhere.
Can I stop the plan and keep the site?
Yes. Your site, your words, your photos and your domain are yours. Stop the plan and we hand everything over in a standard format you can take anywhere.
Who owns my Google Business Profile?
Your business does, not us. It stays with you whatever you do about your website. More on the Google Business Profile page.
Get your free preview
Your name, your business and a way to reach you. We build a real preview of your site, usually within 48 hours, and you see it before you pay anything.
Got it, thank you.
We reply within 24 hours, usually sooner, and your preview usually follows within 48 hours.
Still got a question?
Ask us directly. WhatsApp or call, Mon to Sun, 08:00 to 20:00, and you will be talking to Salvo or Harry.