Privacy Policy
SH Studios is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and the rights you have under UK GDPR and the Data Protection Act 2018.
Who we are
SH Studios is a digital agency based in the UK. The data controller is SH Studios, reachable at hello@shstudios.uk.
What we collect
When you submit the contact form on our website, we collect:
- Your name
- Your email address
- Any message or information you choose to include
We also use Google Analytics (provided by Google LLC) to understand how visitors use the site — pages visited, time on site, approximate region. IP addresses are anonymised. Analytics cookies are only loaded if you accept them via the consent banner.
The contact form is processed by Netlify Forms (provided by Netlify Inc.). Submissions are stored on Netlify infrastructure on our behalf.
How we use your data
- To respond to your enquiry
- To provide the services you've requested
- To send relevant follow-ups about your project
- We do not sell, share, or pass your data to third parties for their own marketing
Cold outreach (B2B marketing)
SH Studios sends a small volume of business-to-business outreach emails to UK small businesses whose contact details are publicly listed (on their own website, Companies House, Google Business Profile, or public business directories).
Our legal basis for this is legitimate interest under UK GDPR Article 6(1)(f) and PECR Regulation 22, which permits unsolicited B2B email to corporate subscribers (limited companies, LLPs, partnerships) where:
- The recipient's email address has been collected from publicly available business sources;
- The content is relevant to their business activity (web design and development);
- An easy way to opt out is provided in every message;
- We honour opt-out requests immediately.
If you have received an email from us and do not wish to be contacted again, reply with "unsubscribe" or "remove" and we will remove your details from our outreach list within 48 hours. You can also email hello@shstudios.uk at any time to be removed.
We do not send marketing email to sole traders or individuals at personal email addresses — only to limited companies, LLPs, and partnerships, which is permitted under PECR.
How long we keep it
- Contact form submissions: stored by Netlify Forms and retained for up to 12 months.
- Cold outreach contact records: retained while active; removed within 48 hours of opt-out request.
- Client records: retained for 7 years after contract end (UK accounting requirements).
Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion ("right to be forgotten")
- Object to processing for direct marketing at any time (Article 21)
- Receive a copy of your data in a portable format
- Lodge a complaint with the Information Commissioner's Office (ico.org.uk)
To exercise any of these rights, email hello@shstudios.uk. We aim to respond within 30 days.
Cookies
We use only the following cookies:
- Google Analytics (_ga, _ga_*) — anonymous usage statistics. Set only after you click "Accept" on the cookie banner.
No advertising, tracking, or third-party marketing cookies are used. You can withdraw consent at any time by clearing your browser cookies for this site.
Contact
SH Studios · hello@shstudios.uk · shstudios.uk
See also: Terms & Conditions